Does anybody ever read the "about?" file for their software? What about the owner's manual for your cell phone? Most of us will figure these things out through trial and error or just asking someone how to do this or that. When it comes to a Blackberry, you can do the same to a degree. However these amazing devices are so feature-laden that even those of us who constantly play and explore with them and their capabilities still never master all of the intricacies embedded in them. They don't even come with a user's manual, do they? Just a CD or DVD with some general info, but not what you were wanting to find. So what's up?
The answer is pretty great as far as instructions go. The Help feature, shown as a question mark icon (not "Blackberry help", which takes you into the browser), is a fairly complete instruction manual built right into the device, so you can look up what you need anytime and anywhere without the need for some badly written glorified pamphlet, like most phones get. When you open the help app, you get a fairly detailed list of options ranging from basics to shortcuts to third party application control, and everything in between. Click on a subject and you get a sub-menu for that topic. For instance, if you click on Phone in the main menu, you get sub-topics like phone basics, speed dial, conference calls, call logs, smart dialing, etc. Click on one of these options and you get fairly succinct but good explanation of how to do whatever it is you're trying to do. A built in owner's manual that is easy to navigate and actually tells you what you need to know most of the time. Genius. But most people will never know it's there, because most of us never look at the help files :-).
The answer is pretty great as far as instructions go. The Help feature, shown as a question mark icon (not "Blackberry help", which takes you into the browser), is a fairly complete instruction manual built right into the device, so you can look up what you need anytime and anywhere without the need for some badly written glorified pamphlet, like most phones get. When you open the help app, you get a fairly detailed list of options ranging from basics to shortcuts to third party application control, and everything in between. Click on a subject and you get a sub-menu for that topic. For instance, if you click on Phone in the main menu, you get sub-topics like phone basics, speed dial, conference calls, call logs, smart dialing, etc. Click on one of these options and you get fairly succinct but good explanation of how to do whatever it is you're trying to do. A built in owner's manual that is easy to navigate and actually tells you what you need to know most of the time. Genius. But most people will never know it's there, because most of us never look at the help files :-).
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